Firms missing after-hours calls
For practices where a prospective client reaches out after staff have left for the day.
Managed intake recovery for law firms
FireWire helps law firms respond to missed calls, web inquiries, and follow-up gaps with a controlled intake system that collects approved, non-sensitive details and keeps attorneys and staff in the loop.
No CRM replacementNo additional coordinatorNo unsupervised chatbot
Free 30-minute Revenue Leak Audit
Leak map + written next stepHuman-handoff planPractical measurement modelNo-pressure fit decision
3revenue leaks mapped12systems available to connect100%approved operating scope
01 / Who it's for
Built for law firms and attorney practices that need leverage, not more busywork.
The system starts with one measurable bottleneck and an approved operating boundary.
Intake teams carrying open inquiries
For firms with forms, voicemails, and consultation requests waiting for a consistent next action.
Growing practices with defined boundaries
For teams that want faster response without letting an unsupervised bot give legal advice.
02 / Revenue systems
Three leaks. One connected recovery system.
Each deployment is built around approved triggers, context, controls, and human handoff.
Missed-call intake
Capture a callback request and broad matter category when staff cannot answer, then route urgent or sensitive questions to a person.
Missed inbound callConsultation follow-up
Keep approved follow-up moving on qualified inquiries while protecting exclusions, consent, and attorney review boundaries.
Inquiry received, no consultationReferral reactivation
Reconnect with approved referral or past-inquiry segments for the next appropriate consultation step without exposing confidential case details.
Approved referral segmentConnected operationsThree departments. Twelve systems.
Buyers start with a bottleneck—not a menu of tools. FireWire organizes the modules around the part of the business they improve.
CRMBusiness phoneCalendarIntake formsSMSEmailCase managementConsultationsReferral sourcesPaymentsReviewsReporting
03 / Deployment model
Start with the bottleneck. Leave with a system direction.
The audit identifies where the first controlled workflow should go before anyone promises automation.
Map the intake leak
Review calls, forms, consultations, referral handoffs, and response gaps.
Define safe intake
Set approved questions, prohibited data, exclusions, consent, and human escalation.
Connect the tools
Work inside the CRM, phone, calendar, forms, messaging, and case-management stack already in place.
Deploy and measure
Launch against documented controls and expand only through evidence and attorney-approved scope.
Frontier model orchestration + production engineering
Beyond automation tools. We engineer the operating system.
Specialized models, agentic coding, custom software, voice intelligence, and production controls are selected for the job—not forced into every project.
Model orchestrationCustom softwareVoice intelligenceHuman controlsMessaging workflowsConnected reporting
04 / Managed implementation
Revenue Recovery Command Center
One implementation, one approved operating scope, and one managed system your team can understand.
$2,997 implementation$297/month within approved base scope
- Approved lead response and qualification
- Missed-call and neglected-lead recovery
- Dormant customer reactivation
- CRM, phone, calendar, database, and messaging connections
- Human approval, escalation, exclusion, and handoff rules
- Performance dashboard, operating documentation, and team training
The first 30 days of FireWire Managed System Assurance are included. Third-party usage is separate.
Map my command center05 / Common questions
Clarity before automation.
Scope, control, and fit are decided before a workflow goes live.
Will Ace give legal advice?+
No. The demonstration collects approved, non-sensitive intake details and routes legal questions, strategy, deadlines, and emergencies to a licensed attorney or staff member.
Can the system collect confidential case details?+
The approved demo should not request privileged or sensitive information. Intake boundaries, exclusions, consent, and human handoff are defined before deployment.
Does this replace our case-management or intake software?+
No. FireWire connects controlled response and follow-up around the systems the firm already uses.
Free 30-minute Revenue Leak Audit
Bring one bottleneck. Leave knowing where your first AI system should go.
No pressure. No invented ROI promise. If automation is not the right fit, we'll say so.
Questions before you book?Talk with Ace for Law, FireWire’s legal-intake Voice AI demonstration, and see how a controlled system can collect basic details, request consultations, and hand off sensitive questions to a human without giving legal advice.
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